The company is seeking a Client Delivery Manager for SAP Enterprise Cloud Services.
This role involves serving as the primary contact for SAP Cloud Customers, focusing on HANA Enterprise Cloud and S/4HANA editions.
Key responsibilities include managing customer engagement from onboarding to renewal, ensuring customer satisfaction, and building strong stakeholder relationships.
The role requires strategic client engagement, proactive account management, and collaboration with delivery units to establish service plans.
Candidates should have a bachelor’s degree in Business Administration, Computer Science, or related fields.
A good understanding of SAP Basis, system migration, and cloud operations is essential.
Excellent communication skills in Japanese and English are required, along with the ability to manage multiple engagements.
The role demands a proactive, problem-solving attitude and experience in international matrix organizations.
Preferred qualifications include certifications in SAP Basis, Project Management, or cloud platforms like Azure, AWS, or GCP.
Knowledge of SAP IT operations standards and methodologies is beneficial.
Applicants should have over six years of experience in SAP project management, operations, or IT consulting, with a focus on customer-facing roles.
This position offers an opportunity to impact cloud services and support customers in their cloud transformation journeys.
The company values inclusion, personal development, and offers a collaborative work environment.