The company is seeking a Senior Customer Success Manager focused on SAP SuccessFactors for locations in Berlin, Cologne, or Heidelberg.
The role involves managing and expanding existing client relationships for consulting solutions, including the SAP SuccessFactors Suite and other HR-related IT solutions.
The candidate will serve as the primary contact for clients, guiding them through transformation processes and identifying needs to propose solutions.
Collaboration with project managers, consultants, and SAP partners is essential.
The role also involves handling escalations calmly.
Ideal candidates should have experience in software or service sales and enjoy advancing processes in a consulting environment.
Strong interpersonal skills are crucial for interacting with diverse industries and personalities.
Familiarity with the HR market and trends is preferred, and candidates should be willing to engage with these trends.
A completed degree with a commercial or technical focus, or equivalent training, is required.
Experience in the HR cloud environment, particularly with SAP SuccessFactors, is advantageous.
The role requires a willingness to travel nationally for sales activities.
Fluency in German and English, both spoken and written, is necessary.
The company offers a permanent contract, flexible working hours, and a hybrid work model.
Additional benefits include participation in company events, mobility options, and a focus on sustainability and mental well-being.
Interested candidates are encouraged to apply online, including salary expectations and earliest start date.